FAQ

1. How to choose the right size?

Please refer to the size chart for each product. We provide detailed information on chest, waist, shoulder width, and inseam length. If you fall between two sizes, we recommend choosing the larger or smaller size based on your wearing habits.

T-shirts and sweatshirts: We recommend a slightly loose fit for comfort.

Jeans: If you prefer a fitted look, choose your normal size; if you prefer a looser fit, choose one size larger.

2. What is the material of the product? Is it prone to shrinkage or fading?

Our printed T-shirts and hoodies are mostly made of high-quality cotton blend fabrics, which are breathable and comfortable.

Our jeans are made of durable denim with good colorfastness.

We recommend washing in cold water and air drying on a low heat. Avoid direct sunlight and high-temperature tumble drying to extend their lifespan.

3. Will the printed pattern fade?

We use environmentally friendly printing technology, resulting in vibrant and durable colors.

They are not prone to fading under normal washing.

Avoid using bleach or prolonged soaking to maintain the brightness of the pattern.

4. How to style T-shirts, sweatshirts, and jeans?

T-shirts can be paired with jeans or sweatpants for everyday casual wear. Hoodies are great for layering and can be worn with jackets or cycling gear. Jeans are versatile and can be paired with various tops and shoes, suitable for streetwear or casual styles.

5. Can I try on the items?

We provide size references at our physical stores and online platforms, but due to e-commerce delivery, we currently do not support trying on items. We recommend referring to the size chart and styling suggestions when choosing a size.

6. How to care for the clothing?

T-shirts/Hoodies: Wash inside out; avoid high-temperature tumble drying.
Jeans: Hand wash in cold water or machine wash on a gentle cycle; avoid frequent washing to maintain fabric suppleness.
Avoid using bleach and strong detergents.

7. Do I return or exchange the items?

You can apply for a return or exchange if the item has quality issues or the wrong item was sent. Returns for non-quality issues require the item to be intact and in its original packaging.
Please refer to the store’s return and exchange policy for details.

8. How long does it take for the items to ship?

Orders are generally shipped within 1-3 business days. If there is a stock shortage or shipping delay due to holidays, we will contact you promptly.

9. How to contact customer service?

Email: michaellaw@edgelineml.com

Phone: (659) 265-9231

For inquiries about sizing, matching, after-sales service, and other issues, we will provide professional advice.

10. Is there a warranty or quality guarantee for the products?

Clothing items are not covered by warranty, but returns and exchanges are possible for quality issues or incorrect shipments. For jeans and sweatshirts with manufacturing defects, you can apply for after-sales processing with your order.