To ensure a smooth shopping experience, we provide professional logistics services and tracking support:
I. Shipping Time
All orders are generally processed and shipped within 1-3 business days. In case of holidays, stock shortages, or special circumstances, customers will be notified promptly via email or store message.
II. Delivery Methods
We use major US domestic logistics services (such as USPS, UPS, FedEx).
We offer standard delivery and expedited delivery options:
Standard Delivery: 3-7 business days
Expedited Delivery: 1-3 business days
III. Delivery Area
We support delivery to all 50 states and major areas of the US. Remote areas may require additional time; please refer to the logistics company’s instructions for details.
IV. Tracking
After shipment, customers will receive a tracking number. Tracking can be done through the logistics company’s website or the store’s order page. Real-time package tracking available.
For delays or issues, please contact customer service immediately.
V. Shipping Costs
Shipping costs are as displayed on the order page. Some items or order amounts may qualify for free shipping.
If you choose expedited delivery, shipping costs will be calculated separately.
VI. Receipt and Handling of Issues
Please check the package for completeness upon receipt. If any damage is found, please refuse to sign and take photos for documentation.
If you discover any logistics issues or damaged goods after signing, please contact customer service within 7 days to apply for after-sales service.
VII. Special Notes
Domestic shipping within the United States usually does not require additional customs duties or import taxes.
Please understand and be patient if delays occur due to weather or force majeure.
We are committed to delivering every item quickly and safely.